Returns

We do not accept returns simply because a customer no longer wants an item or is dissatisfied with it for reasons unrelated to a defect or fulfillment error.

Damaged, defective, or incorrect items

If an item arrives damaged, has a printing or manufacturing defect, or is different from what you ordered, please contact us so we can help resolve the issue.

Please include your order number and a description of the problem. Photographs are helpful when reporting damage or defects.

We’ll review the circumstances and work with you to determine an appropriate resolution.

Missing or delayed orders

Delivery times vary depending on the product and fulfillment method. If your order hasn’t arrived within the expected delivery period, please contact us with your order number so we can help investigate.

Questions about an order

If you have a question about a return, refund, or problem with an order, please contact us.

For general information about ordering, shipping, and payment security, see our shop policies.